Customer Testimonials
After multiple bad experiences at another Honda dealership, I recently went to Sanford Honda for a weird noise in my engine. Brandon was my service manager and took good care of my Pilot. He had great communication, went to bat for me when the initial diagnosis and repair didn't solve the problem and came up with a better solution than the technicians gave him. I truly appreciated his hard work and great customer service. Even with the extra travel time and trips back and forth, I had a better experience here than any other dealership to date. I'll ...
Great experience. Very good salesman and friendly staff. I had pleasant experience and was treated fair never felt like I was being pressured. I recommend everything was a 10/10. Love the new car.
Great experience. Salesman Jarrod was great. I recommend this place if you’re looking for new/reliable vehicle.
My daughter's first car purchase experience was absolutely GREAT. Mr. Allen and Mr.Stacy made her feel very comfortable and like family. She is very happy with the service and the way the TEAM @ Sanford Hondas helped her. Hats off to the GREAT TEAM @SANFORD HONDA YOU NOW HAVE ANOTHER FAMILY TO DEAL WITH ON ALL FUTURE VECHILE PURCHASES THE MARSH FAMILY AND THE TEAM @SANFORD HONDA HAVE BEEN A BLESSING TO OUR FAMILY THANKS IS ALL WE CAN SAY MAY GOD BLESS YOU THE FREEMAN FAMILY 👪 ❤
We purchased a Honda Fit (used) for my mother-in-law a few years ago. It fits her perfectly (no pun intended). She loves her red Fit and she took a shine to the salesman Ollie. Ollie is now the service manager, last week she took her car in for service. As always, she was pleased with the way that the staff treated her and her car. This place is great, especially Ollie!
My Daughter purchased a car Quick and efficient service
Amanda and Jerrod were amazing and so easy to work with in purchasing our new Honda CRV. The easiest car-buying experience I have ever had. Would definitely buy from them again.
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Never have a problem when I go there.
My experience at Sanford Honda was wonderful if I can give them more stars I would. Everyone there is very nice. Mrs. Susan is a very sweet lady she treated us like we were no strangers, her and Ozzie made sure they did not stop until they got us in the car we wanted, no pressure at all. Thank y’all so much! I recommend going here you will not be disappointed. I will be going back and sending others.
Good people.
Have bought 4 vehicles from here. Great sales staff and willing to haggle
Allen made the buying process so easy. He was very nice and helpful.
I have bought 2 cars from here extremely good experience, very nice staff
Ask for service advisor Anthony Taylor. Had to bring my van in for a check up after running over a dead deer that cleared the truck in front of us but my van didn’t have the clearance. We had some damage that Anthony had fixed up for us quickly. I have been going to Sanford in Honda for a few years now and highly recommend Sanford Honda for your service needs. Very professional and willing to go the extra mile to take care of its customers. I am not sure what Honda is paying him but it’s not ...
My experience with Sanford Honda was absolutely a blessing! They make you feel comfortable, they exceeded all my expectations. I recommend you go there, the Manager Ryan, the Seller Jose and all the staff will treat you with excellent professionalism, respect and a lot of honesty. I definitely recommend everyone to go shopping there. They are the best!!
My experience with Sanford Honda was absolutely wonderful!!! They make you feel comfortable they went above and beyond all of my expectations. I strongly urge you to go there, you will be treated like family and you will feel love and honesty. " They gave got you"!!
We did a lot of research before deciding to purchase a 2021 Honda Odyssey EX. After diving up to another dealership and being disappointed there, we called Sanford Honda on a whim and got in touch with Mr. Allen Black, he immediately pulled the car we were looking for and had it waiting for us to test drive as soon as we arrived at the dealership. He was patient and accommodating as we navigated the purchase of our new car with two small boys in tow. We felt that Mr. Black and the dealership provided us with the best deal possible ...
Staff was very courteous and helpful. Very positive experience.
!!!Edit!!! Gotta give it to the new manager there. Trying to make things right with the place. Called me after my last visit, and review, to ask what can be improved and what he was going to do to make it right. Just because of him reaching out I have to give him 4 stars. We'll see what the future holds. Olie, good luck making it better than it was. Terrible service. Time and time again from the oil changes to true maintenance on your vehicle you will spend no less than 2 hours waiting. They feel because they are the ...
Great team!
Going to put in application to work..hope I don't have to much experience..been working on cars since 1986..
Ask for Jeremy and Ozzie they really help me find a bigger car for me and my 4mnth old. They did everything they could to get me in a car,without giving me the run around.
Great Service
These 5 Stars are for the AWESOME person that works in the parts department, Ms. Rhonda...!! She is so very friendly, willing to help and just an absolute JOY to have helping you...!! I wish I could share her positive energy throughout the world...!! I would certainly make for a much nicer place to live...!! Thank you Ms. Rhonda for simply being the genuine, kind-hearted person that you naturally are...Continued Blessing, Always...!!
Customer service is good. Prices could be cheaper . Overall good experience
Amazing amazing amazing experience. I walked in and the salesman Allen Black knew which car I wanted and needed. First time getting great service and closing in no time. Thanks to Sanford Honda I have an affordable payment, four wheel drive, and an on the go car 🚗
Everyone there is very helpful and Nice especially OZZIE! He gave us a great deal and is very helpful. I really appreciate his hard work!
Friendly staff
Traded in my 2012 Durango for a 2014 Honda CRV and 2012 Civic here. Ronnie and Mollie were both great. After dealing with some of the dealerships in Fayetteville, this place was a breath of fresh air.
Service is great but wish they would ask to offer military discounts....ie Lowes Home Improvement ask every customer if they served
Love this place! Excellent customer service.
Very good service department
Super friendly and helpful service. The work took a little longer than I had hoped, but aside from the wait, everything was top-notch!
Very good experience with Jeff as sales and Stacey as mgr. we purchased the car we wanted at a fair price and are very satisfied
Great customer service!
I think that when you have an awesome service experience you let others know. This was my experience at Sanford Honda. I don’t even have a Honda, but, an Acura. They were so nice on the phone about trying to help and then went I went into their Service Department, I was so impressed with the helpfulness of their associates. I was in and out quick, had all my issues resolved...AND, when I left I was told “Thank you” for coming into their location! I would highly recommend them!
They take care of me good people great service my Seller advisor was Penny thank you so much I trade in my 2017 Honda Accord for a 2020 Honda Fit I got the best deal I recommend this dealership
This place just keeps on giving. We took our Honda here when we first moved here and got great service. Ended up buying two vehicles from them through the next year and are always pleased with their service. They're always happy to answer any of our car related questions, no matter how silly/small! Highly recommend!
Thanks a lot for the service, it was excellent and very fast. I will recommend your services to others.
Great car buying experience!
We have been bringing our cars here for service because of Brandon and his personal customer service. He goes above and beyond to ensure everything is correct. And if we have an issue, he’s quick to remedy the situation.
All of my needs today was satisfied. I enjoyed doing business with Sanford Honda for the past 8 to 9 years.
I had disconnected my battery in my 2010 Van. I could not reconnect the radio using the manual and code, Brian Taylor in the maintenance department had it done in 10 minutes. He found the real code. I had been using the code from my other Honda. Thanks Brian, good job.
The General Manager Mr Cheeks is really about helping families in the area! I would highly recommend you to do business here!
Everyone there was very professional. They went above and beyond to meet my expectations. Highly recommend. Michele and Stacey were great!
Reliable place of business. Also very friendly and polite.
Always have great service
Excellent professional service,very knowledgeable service people.Friendly and helpful. All work was performed in a professional and timely manner and I highly recommend them to anyone looking for good service.
Great service
Was kind frustrated too find out I had to drive 45 minutes for the vehicle I was looking for, but that all changed after the experience I had there. Enough that I will probably look there first when it's time for the next buy.
My son got a great deal on his first car. I would like to thank Geoffrey Spence for all his help. The only thing we have to so is return his car so they can redue his tint it was not the best.
As always everyone was so courteous. Today was really busy so it took longer than usual for my inspection.
Excellent service,it was my very time at this dealership and they worked very hard for me because my credit was'nt that but they made it happened and my wife is very pleased with the honda i gifted to her. Thank you Sanford Honda
We just bought a 2020 Honda Odyssey. I am in love with it! This was the easiest car buying experience I’ve ever had! Thank you to Ollie Cotterell for all the help! Sanford Honda is an awesome place!!
Very pleasant and stress free experience. I did my research, they beat the offer of the other dealers, and the financing department was easy to deal with. I think as long as you are prepared and know what you want to do, you will have a pretty simple and relaxed experience. Amanda and Jessica are very pleasant to deal with. Ozzie, the finance guy, is a pretty relatable guy as well. Based on my experience with the mentioned people, I would definitely buy from them again.
Once again my wife and I have been impressed with the professionalism and service provided by the Honda family in Sanford. Our trade transaction and purchase of 2020 Civic LX went very smoothly even with the pandemic issues. Very happy with the outcome and a special shout out to Amanda Cheek Murray and Jerrod Thompson. Thank you all!
Great job to the service department. Great at digging in and finding the problem. Keep it up.
Thank you Sanford Honda for your excellent sales team and all they did to help us get into a fresh fabulous new Honda. Susan and Ollie need the management to give them a big hand! I’m not the easiest customer to walk in your doors. But that made this purchase so easy. They are both delightful and knowledgeable! Thank you
I can't thank Sanford Honda enough for excellent service today. I want to thank Ollie,J. D. and your Service Manager for taking good care of me. I am a senior and love my Hondas. I have had 2 H. Accords and 2 SUV's since 1987. Would not any other vehicle. Thank you!!! Thank you!!!
The best buying experience I've had in years. Ollie Cotterell is knowledgeable answered all my questions is very pleasant. I was not pressured or constantly contacted to purchase. I'm really happy with my purchase would recommend Ollie and Tim. Thank you both.
Great sales team and easy to work with Don’t go outta town and get treated like your nobody cause they sell so many Go to Sanford and they treat you right and beat Cary Honda prices too Edit** April 2020 Just got second new car from SANFORD HONDA in under a year! Both sold by Michelle, 2019 Civic Sport 2019 Passport Sport
Mr.Farrah & Mr. Tim Foushee are the best hands down. I came in stated what I wanted and what I could afford with the amount of money I had on me & they took very GOOD care of me. I am so happy with the purchase of my new vehicle. S/O to Sanford Honda & Sanford Honda Select they will take good care of you !!!!
Great, easy experience. We live about 45 minutes away, and we were able to set up the deal via email and phone, and then just go in to test drive and sign papers. Definitely recommend.
Just stopped by to check out some stock that has arrived, the staff was very helpful, I thank them for no pressure.
Very nice and helpful. Prices are lower than Fayetteville or Raleigh.
Awesome experience! This was my first time buying a car from a major dealership and I couldn’t have picked a better place! The process was easier than I thought and fairly quickly. Michele was extremely helpful, kind, and honest; she made me feel at ease throughout the whole process. The finance manager Tim was very thorough and detailed explaining my options and very patient and kind. All my questions and concerns were addressed and I didn’t feel pressured at all or rushed out. They even stayed with me after closing hours. I am very happy and pleased with ...
Great experience.. excellent customer service!! Keeps us coming back with!
Love technician Tim
Susan is fantastic she really knows her stuff and makes the car buying process so easy! Also the finance guy Tim was super friendly and really made the complicated paperwork and numbers easy to understand! Awesome people up here!
